These Terms of Service ("Terms") apply to all reservation requests, bookings, and events contracted between the client ("Client," "you," or "your") and SwissMixx Audio ("SwissMixx Audio," "we," or "us") for professional sound and audio services, DJ services, and any other related services. By submitting a reservation request and/or paying a deposit, you agree to be bound by these Terms.
Booking and Reservation
The reservation and booking forms on SwissMixxAudio.com are provided for convenience only. Submitting a form does not guarantee availability or service. Your reservation is only confirmed once all event details are finalized and your retainer has been successfully received.
SwissMixx Audio cannot be held liable for website, reservation form, or payment processing errors. All reasonable efforts will be made to confirm reservation details and process payments promptly.
Retainer
A $350 nonrefundable retainer is required for all reservations and must be paid in advance to hold your date.
For events with a total contract value exceeding $10,000 USD, a nonrefundable retainer equal to 10% of the total contract value is required to secure the event date.
Balance and Payment
The remaining balance is due two weeks prior to the event start date, unless otherwise agreed to in writing. Accepted payment methods include bank transfer (preferred), cash, check, credit or debit card, and money order made payable to SwissMixx Audio.
A $55.00 administration fee will be assessed for each returned or bounced check.
If full payment is not received prior to the event, equipment will not be set up and no refund will be issued.
If net 30 payment terms are agreed upon in writing, any payment received after the net 30 due date will be assessed a 25% late fee on the outstanding balance.
Cancellation and Refunds
Once a reservation is confirmed via signed agreement, email confirmation, or payment of the nonrefundable retainer, the reservation may only be cancelled or modified in writing by either party.
If you cancel less than 30 days prior to the event, you are responsible for the full contracted fee.
At its sole discretion, SwissMixx Audio may accommodate rescheduling for events cancelled due to inclement weather, serious injury, or death. Rescheduled events are subject to availability.
In the unlikely event of a cancellation initiated by SwissMixx Audio, our liability shall be limited to the value of any unused prepaid service time. A credit or refund will be issued at the sole discretion of SwissMixx Audio within 30 days of the cancellation.
Overtime
When feasible, you may request extended service time during the event. Overtime is available in one-hour increments at the following rates:
- $300 per hour before midnight
- $500 per hour after midnight
Payment for overtime is due at the time the request is made, payable by credit or debit card, check, cash, or money order.
Venue and Facility Requirements
Unless otherwise agreed to in writing, the Client confirms that:
- The performance facility will provide a working space of approximately 12 feet by 8 feet, located within 25 feet of at least two 120-volt, 20-amp outlets on separate circuits (3-prong grounded). For larger productions, eight separate 120V/20-amp circuits are required unless prior written arrangements have been made.
- The facility will be accessible at least three hours before the scheduled start time for standard DJ events, and eight hours before for larger productions.
- The facility meets all applicable state and federal safety regulations.
- Reasonable precautions will be taken to protect SwissMixx Audio equipment and personnel.
- For outdoor performances, the event organizer will provide shelter that completely covers and protects all SwissMixx Audio equipment from adverse weather conditions.
The Client accepts full responsibility for any damages, injuries, or delays resulting from failure to comply with these requirements.
In the event of any situation deemed by SwissMixx Audio to present a real or implied threat of injury or harm to SwissMixx Audio personnel, contractors, or equipment, SwissMixx Audio reserves the right to cease or cancel the performance without refund.
Force Majeure
SwissMixx Audio shall not be held liable for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to: acts of God, acts of war, fire, insurrection, strikes, labor disputes, riots, earthquakes, floods, explosions, or other natural disasters.
Limitation of Liability
The Client acknowledges and agrees that SwissMixx Audio will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of goods, or loss of services, regardless of whether SwissMixx Audio was advised of or could have anticipated such loss or damage.
Intellectual Property
All content on SwissMixxAudio.com, including text, photographs, graphics, and branding, is the property of SwissMixx Audio and may not be copied, reproduced, or used without prior written permission.
Website Use
This website is provided for informational purposes only. Prices, availability, and service offerings are subject to change without notice. Online submissions do not constitute a binding contract.
This site is intended for users who are 18 years of age or older. By using this site, you confirm that you meet this requirement.
Governing Law and Disputes
These Terms are governed by the laws of the State of Utah. Any disputes arising from these Terms shall be resolved through binding arbitration in the State of Utah.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact
Questions about these Terms? Reach out directly:
SwissMixx Audio
Meridian, Idaho
mark@swissmixxaudio.com
(208) 995-0502