Privacy Policy

Introduction

SwissMixx Audio respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website or contacting us through any means, you agree to the practices described in this policy. This policy applies to the website at swissmixxaudio.com and all services offered by SwissMixx Audio, based in Meridian, Idaho.

If you have any questions about this policy, please contact us directly at mark@swissmixxaudio.com.

Information We Collect

We collect only the information necessary to respond to your inquiries and provide our services. This includes:

• Contact form submissions: your name, email address, phone number, and event details you provide when reaching out to us
• Direct communications you send us via email or phone
• Basic website usage data (pages visited, time on site) if analytics tools are enabled in the future

We do not collect payment card data, government identification, or any sensitive personal information through this website.

How We Use Your Information

The information you provide is used solely to operate our business and serve you. Specifically, we use your information to:

• Respond to your inquiry or quote request
• Provide the audio, DJ, or production services you have requested
• Send service-related communications such as booking confirmations and invoices
• Improve our website and services based on general usage patterns

Third-Party Services

We use a small number of trusted third-party services to operate our website and business. Each service is subject to its own privacy policy:

• Formsubmit (formsubmit.co): Contact form submissions on this site are processed by Formsubmit, which delivers your message to our email inbox. Formsubmit does not use your data for advertising.
• Google Analytics: We may use Google Analytics in the future to understand site traffic. If enabled, data will be collected in anonymized form. We will update this policy if analytics are activated.
• Wave Invoicing: Payments for our services are handled through Wave Invoicing. We do not process or store payment card data on this website. Please review Wave's privacy policy for details on how payment data is handled.

We do not use third-party advertising networks or sell data to data brokers.

Data Retention

We retain contact form submissions and client communications for up to three years for standard business recordkeeping purposes. After that period, information is deleted or anonymized unless a longer retention period is required by law.

If you would like your information removed before that time, please contact us at mark@swissmixxaudio.com and we will accommodate your request.

Your Rights: California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to Know: You have the right to request information about the personal data we have collected about you and how it is used.
• Right to Delete: You have the right to request deletion of your personal information that we have collected.
• Right to Opt Out of Sale: We do not sell your personal information. There is nothing to opt out of, but you have this right should our practices ever change.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at mark@swissmixxaudio.com. We will respond within 45 days of receiving your request.

Your Rights: General and EU Visitors (GDPR)

Regardless of where you are located, we respect your right to control your personal data. If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) provides you with additional rights:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request that we delete your personal data, subject to any legal obligations we have to retain it.
• Right to Restriction: You may request that we limit how we use your data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at mark@swissmixxaudio.com. We will respond within 30 days of receiving a verifiable request.

Cookies

This site may use essential cookies required for basic website functionality, such as form security tokens. These cookies do not track you across other websites and are not used for advertising.

If we enable analytics tools in the future, such as Google Analytics, those tools may place cookies on your device to collect anonymized usage data. We will update this policy and add a cookie notice to the site if that occurs.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain site features.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at mark@swissmixxaudio.com and we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will update the effective date at the top of this page. The current version of this policy will always be available at swissmixxaudio.com/privacy-policy.html.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us directly: